Excellent service and support. Thanks JP Fourie

I recently had a solar installation completed by Alumo Energy. The team leader was JP Fourie, and I found him and his team to be very professional and well acquainted with the installation they were doing.

When we initially received the quote, we requested the they see if it could be done before the end on June as we were planning to travel ooverseas. The specifically sent their team on a Saturday, as they were fully booked during the week days. It took them six hours from arrival until departure and the completed work was done neatly and professionally and the work site was left clean and tidy.

We since left on our travel and were contacted on the past Sunday by the people that are looking after our property about continual power tripping. Because it was a Sunday, I could not get hold of Alumo. JP previously gave me his contact number in case I encountered any issues post installation. I sent him a WhatsApp message to enquire how I could get hold of after hours support, and in less than twenty minutes he arrived at my property and identified the source of the failure, which was a defective power plug.

This is really going above and beyond, and I will not hesitate to recommend them to anyone who are contemplating have a solar installation done. This is a company that takes pride in the service and products that they provide and their employees are a confirmation of this.