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Omphe K

1 reviews | Active since Jul 2021

12 Feb 2024, 09:56

They hold crypto withdrawals for hours and days. Don't even bother to contact support on Weekends,.

Their withdrawals and crediting your account hasnt changed and it is very poor, no matter how long you trade with them, the poorest in South Africa or of any exchanged i used. Not suitable for active traders. They hold your withdrawals for days or take hours to credit your account and you end up losing money. A lot of money because you can't sell. Today i lost 4000 already because of them and this is not the first. You will have to contact support through email everytime you withdraw or depost that takes hours and days to be responded to. Weekend just forget cause it's not part of their working hours and so you cant even call them. They dont care at all to change this, it's you losing money not them. Forget about receiving your withdrawals and deposits in time using this exchange. Most reasons people use this exchange is the quick buy and sell and their diverse altcoins. Other than that our time is not priortized. Too slow, very slow, in fact the slowest exchange when it comes to withdrawals. Be prepared to have your withdrawals halted and lose a lot of money.

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Replies (1)
AltcoinTrader
AltcoinTrader's reply13 Feb 2024, 13:51
Official
Hi Omphe,

We apologise for the inconvenience caused. Please note that your withdrawal was processed and completed on 2024-02-12 at 10:35, and received by the wallet.

Kind regards AltCoinTrader Social Media Team