TERRIBLE AND RUDE SERVICE

I ENABLE 2FA AUTHENTIFICATION BUT ISSUE I HAVE IS THE CODE WHICH I DONT HAVE TO ACESS MY ACCOUNT I HAVE BEEN BACK AND FORT WITH THE AGENT AND THEY HAVE BEEN EXTREMLY RUDE ALL I NEED IS FOR THE 2FA AUTHETIFICATION TO BE REMOVED I HAVE ALREADY VERIFIED ALL MY DETAILS AND I STILL CANT ACESS MY ACCOUNT I WILL NOT USE THIS PLATFORM AGAIN IF I CANT ACESS MY ACCOUNT I WILL BE GETTING MY LAWYERS INVOLVE TO TAKE ACTION.