NS
Nomakhaya S
1 reviews | Active since Mar 2022
12 Jul 2023, 21:59
Please I trusted you with my money
I'd like to report this AltCoinTrader Company they got my money but i cant get it out, when i try to withdraw it says withdrawal not permitted today contact support then when I contact them they blame it to Capitec but my money is there in their exchange .I've spent money trying to get my money out ,please I want my money not stories 😒
Helpful (0)
Replies (7)0
Replies (7)
AltcoinTrader's replyOfficial
13 Jul 2023, 12:51Dear Nomakhaya
It is important to note that the hold on your account was initiated based on instructions from the bank and we can only release the AltCoinTrader account upon receiving instructions from the bank to our ***** team.
Kind regards AltCoinTrader Social Media Team
It is important to note that the hold on your account was initiated based on instructions from the bank and we can only release the AltCoinTrader account upon receiving instructions from the bank to our ***** team.
Kind regards AltCoinTrader Social Media Team
AltcoinTrader's reply13 Jul 2023, 12:51
Official
Dear Nomakhaya
It is important to note that the hold on your account was initiated based on instructions from the bank and we can only release the AltCoinTrader account upon receiving instructions from the bank to our ***** team.
Kind regards AltCoinTrader Social Media Team
It is important to note that the hold on your account was initiated based on instructions from the bank and we can only release the AltCoinTrader account upon receiving instructions from the bank to our ***** team.
Kind regards AltCoinTrader Social Media Team
NS
Nomakhaya S's updateReviewer Update
13 Jul 2023, 16:49There is no ***** ,it was not first time sending money from Capitec to AltCoinTrader account, why all of a sudden it become an issue? I've sent you bank statement that you asked for and proof of recent 5 deposits didn't I? What more do you want from me to release my money?
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Nomakhaya S's update13 Jul 2023, 16:49
Reviewer Update
There is no ***** ,it was not first time sending money from Capitec to AltCoinTrader account, why all of a sudden it become an issue? I've sent you bank statement that you asked for and proof of recent 5 deposits didn't I? What more do you want from me to release my money?
NS
Nomakhaya S's updateReviewer Update
13 Jul 2023, 16:49This is very unfair 😒
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Nomakhaya S's update13 Jul 2023, 16:49
Reviewer Update
This is very unfair 😒
NS
Nomakhaya S's updateReviewer Update
10 Aug 2023, 15:38Please open my withdrawals I'm begging you this is stressing me ,how long this is gonna go on for? I need that money please 💔
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Nomakhaya S's update10 Aug 2023, 15:38
Reviewer Update
Please open my withdrawals I'm begging you this is stressing me ,how long this is gonna go on for? I need that money please 💔
AltcoinTrader's replyOfficial
10 Aug 2023, 15:52Dear Nomakhaya,
We are yet to receive comunication from the bank to our ***** team with instructions to release the AltCoinTrader account. It is important to note that the hold on your account was initiated based on instructions from the bank.
Kind regards AltCoinTrader Social Media Team
We are yet to receive comunication from the bank to our ***** team with instructions to release the AltCoinTrader account. It is important to note that the hold on your account was initiated based on instructions from the bank.
Kind regards AltCoinTrader Social Media Team
AltcoinTrader's reply10 Aug 2023, 15:52
Official
Dear Nomakhaya,
We are yet to receive comunication from the bank to our ***** team with instructions to release the AltCoinTrader account. It is important to note that the hold on your account was initiated based on instructions from the bank.
Kind regards AltCoinTrader Social Media Team
We are yet to receive comunication from the bank to our ***** team with instructions to release the AltCoinTrader account. It is important to note that the hold on your account was initiated based on instructions from the bank.
Kind regards AltCoinTrader Social Media Team
NS
Nomakhaya S's updateReviewer Update
10 Aug 2023, 16:23I don't know who to belive become the bank says they already gave you a permission to release it 😕
NS
Nomakhaya S's update10 Aug 2023, 16:23
Reviewer Update
I don't know who to belive become the bank says they already gave you a permission to release it 😕
AltcoinTrader's replyOfficial
11 Aug 2023, 07:50As per our previous communication, we have yet to receive comunication from the bank to our ***** team with instructions to release the AltCoinTrader account.
Kind regards AltCoinTrader Social Media Team
Kind regards AltCoinTrader Social Media Team
AltcoinTrader's reply11 Aug 2023, 07:50
Official
As per our previous communication, we have yet to receive comunication from the bank to our ***** team with instructions to release the AltCoinTrader account.
Kind regards AltCoinTrader Social Media Team
Kind regards AltCoinTrader Social Media Team