TM
Tessa M
1 reviews | Active since Aug 2011
07 Mar 2021, 14:08
No email response
I signed up and did a deposit. On 10Feb, I emailed support (ACT375431) asking for assistance as I lost my 2FA password. Almost a month later still no response and it does not help trying to change my password, it does not reset my 2FA. So basically I have an account with funds but can't access it. Awesome.
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AltcoinTrader's replyOfficial
08 Mar 2021, 09:43Please note that we responded to your ticket on the same day. We are just awaiting the required documents for your query to be resolved.
AltcoinTrader's reply08 Mar 2021, 09:43
Official
Please note that we responded to your ticket on the same day. We are just awaiting the required documents for your query to be resolved.