1 reviews | Active since May 2016

08 Jun 2021, 13:50

More than shocking service

I have an urgent financial matter to discuss with Altcoin Trader. I wrote to them and got an automated response with no live person behind it. I then phoned and am still holding onto the call 44 minutes and 54 seconds where I have been "first in line" and thanked for my patience more times than I could count. Is this the kind of service we should expect from financial institutions to whom we entrust our hard earned funds.

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Replies (1)
AltcoinTrader
AltcoinTrader's reply09 Jun 2021, 07:50
Official
Thank you for bringing this to our attention and we apologise for the inconvenience caused, we have tried to give you a call but your phone went to voicemail, we have rep**** to your support ticket.