CR
Christo R

1 reviews | Active since Jan 2018

22 Jan 2018, 09:24

Ethereum deposit not showing in my account

I made a deposit from Bitstamp to Altcointrader 5 days ago. Still not in my account. I have sent mails, called customer support but never pick up or rep**** on my mails.

Altcointrader case number ACT20640

0
Replies (1)
AltcoinTrader
AltcoinTrader's reply22 Jan 2018, 09:38
Official

Dear Christo

We have only received your mail this morning, please note we are experiencing more than usual email volume and your email will be attendant.

We have noted that you have made a smart contact deposit to your AltcoinTrader account there is a delay when making deposits like that, your account will be credited shortly.

Regards

AltcoinTrader Support