PB
Pieter B
1 reviews | Active since Feb 2021
16 Jul 2021, 13:40
Altcoin Trader service is extremely poor
I have sent Altcoin Trader a email yesterday, and got no response back.My money is not coming through also no TRX payments coming through becaise it says it has not sent any email confirmation , what is going on, everytime I use Altcoin Trader I have problems with them.
Helpful (0)
Replies (6)0
Replies (6)
AltcoinTrader's replyOfficial
19 Jul 2021, 10:15Thank you for sending us a support ticket. Once you have clicked on the confirmation email your withdraw will then be completed. Please don't hesitate to contact our support team again should you need any further assistance
AltcoinTrader's reply19 Jul 2021, 10:15
Official
Thank you for sending us a support ticket. Once you have clicked on the confirmation email your withdraw will then be completed. Please don't hesitate to contact our support team again should you need any further assistance
PB
Pieter B's updateReviewer Update
19 Jul 2021, 10:34I don't think you clearly understand that my confirmation emails is not coming through, and the problem is not at my side, as I have tested my email multiple times
PB
Pieter B's update19 Jul 2021, 10:34
Reviewer Update
I don't think you clearly understand that my confirmation emails is not coming through, and the problem is not at my side, as I have tested my email multiple times
PB
Pieter B's updateReviewer Update
19 Jul 2021, 10:35Also I have resent it over and over again and nothing is coming through to me
PB
Pieter B's update19 Jul 2021, 10:35
Reviewer Update
Also I have resent it over and over again and nothing is coming through to me
PB
Pieter B's updateReviewer Update
19 Jul 2021, 10:37Please resend the emails manually from your side or please cancel the transactions on your side so I can try to do the transactions over again.
PB
Pieter B's update19 Jul 2021, 10:37
Reviewer Update
Please resend the emails manually from your side or please cancel the transactions on your side so I can try to do the transactions over again.
PB
Pieter B's updateReviewer Update
19 Jul 2021, 13:20- I would've liked to remove my complaints but there was said that my money would be available to withdraw after my email change verification, but it is not, please make withdrawl available as there was said to me over the phone.
PB
Pieter B's update19 Jul 2021, 13:20
Reviewer Update
- I would've liked to remove my complaints but there was said that my money would be available to withdraw after my email change verification, but it is not, please make withdrawl available as there was said to me over the phone.
PB
Pieter B's updateReviewer Update
19 Jul 2021, 13:43Thank you very much to the kind lady that helped me at Altcoin Trader, she delivered a great service with almost instant replies,I must say well done, I really appreciat the help and can now say that Altcoin Trader has really gone out of their way and has improved greatly on their customer service, thank you very much Altcoin Trader, and well done it was a pleasure this time getting my problem fixed.
PB
Pieter B's update19 Jul 2021, 13:43
Reviewer Update
Thank you very much to the kind lady that helped me at Altcoin Trader, she delivered a great service with almost instant replies,I must say well done, I really appreciat the help and can now say that Altcoin Trader has really gone out of their way and has improved greatly on their customer service, thank you very much Altcoin Trader, and well done it was a pleasure this time getting my problem fixed.