mN
magn N

1 reviews | Active since Dec 2015

19 Feb 2020, 22:01

Worst mistake buying a vehicle from Alpine Volkswagen pinetown.

I purchased a brand ,new vw polo tsi 1.0 dsg rline from your dealership , on the 23rd of November 2019, from the date of purchase,this vehicle had a problem with high fuel consumption ,which was reported to VW SA,then booked in at your dealership,the throttle body had been recalibrated by a technician at Vw alpine, soon after this ,the vehicle had a squeak, the vehicle was then again booked in at Alpine VW ,the technicians could not find the fault ,and told me there was no fault,please keep in mind this was a brand new vehicle ,the squeak was not resolved, and was brought back to VW ,and to no satisfaction, the squeak was not resolved for the second time, after the squeak, my windscreens wipers went faulty ,and makes a loud noise when in use, and leaves streaks on the windscreen ,when in use,the vehicle was then booked in for the squeak and windscreen wipers,the service advisor Avishkar ,advised me all they could do was clean the wiper blades, which did not resolve the issue,and upon bringing the mentioned vehicle back to the dealership for the third time,it was then found the turbo this vehicle has a factory defect ,causing the squeak, this is a 3 month old vehicle and already has issues,the service I receive from Alpine motors is absolutely terrible,the vehicle i had purchased from Alpine motors is absolutely terrible , and instead of assisting me ,Alpine motors just continues to give me grief, I did not expect to purchase a vehicle that has a factory defect, and be treated so poorly by this dealership,purchasing this vehicle from Alpine Volkswagen pinetown has now caused me emotional distress and causing me to have an emotional breakdown for which I will be taking legal action against Alpine Volkswagen pinetown and VW SA for allowing Alpine pinetown to do this to people.I can be contacted on *** should the need be.

0
Replies (0)