JG
Junaid G

1 reviews | Active since Oct 2019

01 Oct 2019, 16:56

Service and Attitude towards customer at its worst

Very poor service levels.Their follow up and communication is at its worst.When you have a problem you are kept hanging with no response.Ridiculous attitudes of employees.I called almost every day for two weeks and the only response was an email when I requested for it to be sent so that it could be put on record. They are currently the most frustrating company and I will make this public on all media channels.

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Replies (1)
Alpine Volkswagen Pinetown
Alpine Volkswagen Pinetown's reply04 Oct 2019, 09:12
Official
Good day Junaid,

We apologise for your experience and can assure we will investigate. Please email us your contact no. as well as who you have been dealing with so that we can get this matter rectified ASAP?

Regards,
Alpine Motors Customer Care
Email: *** Tel: ***