Poor after care service from Alpine Motors Pinetown!

The service received from Alpine Motors Cherry was unsatisfactory. The aftercare service is inconsistent and the policy of ‘first come first served’ is app**** inconsistently. This results in long waiting times for customers. For example, despite being in the queue first, my car was not returned and was told that it will only be available at 1:30pm today. The dealership’s capacity to service so many vehicles for the day is insufficient, causing significant delays.

This is not the first time I have had a negative experience. We were sold a car in Hillcrest which is not close to the dealership. The sales representative, Terence, promised to arrange for the car to be serviced but has since disappeared. This lack of consistency is a recurring issue with the dealership.