***** and *******

On the 21st of February I took my car for a service at VW Pinetown for a service I got there at 7:35 and was advised that I am late and my car would be ready latest 3pm or 4pm which I was fine with.

At 10:28 received a call that they are running late due to power failure however I will receive my car the same day. I called at 13:30 to follow up if all is still going according to plan and I was advise that the power had just come back.

I was also advised that I might not get my car the same day I asked to speak to the manager who confirmed that there was a power failure can I rebook my car for a Friday instead told him I can’t wait for so long and I can’t not have a car for two days as I have meetings set up already.

He then said it’s fine I should leave the car and they will work on it and I would have to fetch in the morning which I did. I had forgotten to take out money on the cabby holder I had R293 in the bag and R200 was ****** and the R93 was left.

Unfortunately I cannot question them as I was the one that forgot to take the money out, but seriously does the service have to bad plus a cherry on top and ***** money. I know for a fact it was there because it was for Work and I had put it there since it was not for me but for Work.

It’s not the first time experience of bad service but *****ing was just unnecessary.

I am never going there again. It’s really sad that one has to loss a day in the trade because of delays and worse to loss money as well.

It’s upsetting.