RS
Raeesa S

1 reviews | Active since Feb 2015

03 Sept 2015, 08:48

Fantastic service!!

I recently purchased a new vehicle from VW Alpine Motors and had the pleasure of dealing with Dineshin Odayar. He went out of his way to ensure that I was happy with the deal, as well as the date for delivery. Apart from the administration and logistic arrangements, the welcome that I received was above and beyond what I expected. Everything was ready for me and the reception was warm and friendly. They went as far as issuing a personalised welcome for me! Dineshin walked me through the ins-and-outs (in detail) of the vehicle and made sure that I was completely comfortable before I left. From the beginning of the deal up until today (almost a week after taking delivery of the vehicle), he continues to be available for ANY queries or concerns. He made sure that the deal fitted my requirements and that I was completely happy, every step of the way. Great service, advice and follow-up!!! It was refreshing to have a dealer who knew and understood what I needed - and made it happen!

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Replies (1)
Alpine Volkswagen Pinetown
Alpine Volkswagen Pinetown's reply03 Sept 2015, 10:55
Official
Hello RaeS01,

Thank you so much for your positive feedback and we are happy to know that Dineshin, treated you like we hope all our customers and VW family members deserve, with absolute exclusivity and professionalism.

You are valued Alpine Customer and we strongly believe service does not end when the vehicle leaves our showroom floor. Our commitment to yourself and customers are long term and it is feedback of this nature that puts a spark in our team and we thank you for it!

Regards,
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Website: www.alpinemotors.co.za