DONT CARE ATTITUDE OF VW STAFF AFTER BEING ****** ON THEIR PREMISES

WENT TO ALPINE VW PINETOWN SERVICE DEPT AT 9.30am ON 23 JAN 2021. LEFT MY WIFE AND 2 SMALL KIDS IN CAR TO DO AN ENQUIRY. MY CAR WAS PARKED RIGHT OUTSIDE THE SHOP ENTRANCES GLASS DOORS IN FULL VIEW OF WORKSHOP STAFF. MY FAMILY WAS THEN HELD UP AT GUNPOINT BY 3 B/MALES AND ****** OFF CELLPHONE AND CASH WHILST I WAS IN SHOP.. THERE WAS NO SECURITY IN SIGHT ALTHOUGH ACCORDING TO STAFF THERE WAS SUPPOSED TO BE A GUARD AT THE ENTRANCE. I TOOK MY EMOTIONAL WIFE AND 2 KIDS INTO THE RECEPTION AREA AND NOT 1 STAFF MEMBER WAS SYMPATHETIC TO THE SITUATION. NOT A SINGLE STAFF MEMBER SHOWED ANY INTEREST IN WHAT HAD HAPPENED AND DIDNT EVEN CARE THAT MY WIFE WAS SOBBING AND MY 6YEAR OLD SON AND 2 YEAR OLD SON WERE CRYING OUT OF FEAR. THE MERE FACT THAT IT HAPPENED ON THEIR PREMISES SHOULD HAVE BEEN CAUSE ENOUGH FOR THEM TO REACT AND NOT TO DISPLAY A DONT CARE ATTITUDE.