JS
Jessica S

1 reviews | Active since Dec 2015

20 Dec 2015, 15:16

Defective Clutch Burnt out - Vehicle under 60000km

VW Golf 7 TSI - Vehicle clutch burnt out after a month and a half of driving the vehicle. Dealership expects me to pay for another clutch, unacceptable. This Vehicle was sold to me for R200 000.00 and a month and a half down the line i must spend another R16000.00 ridiculous. Obsurd people . to date i am still awaiting for a decision maker to call me back. Terrible service i have been promised call backs and a week down the line none. VW Aphine Motors Pine Town CATCH A WAKE UP GUYS. WHEN YOU WANTED THE SALE YOUR SALESMEN TOLD ME MECHANICALLY FOR THE NEXT TWO YEARS I WILL NOT HAVE A PROBLEM WITH THE VEHICLE SAD :( A MONTH AND A HALF DOWN ITS DEFECTIVE. AND ALL I HEAR IS ITS FOR YOUR ACCOUNT, WHAT *******. POOR CUSTOMER SERVICE!!!!!! I WANT MY VEHICLE BACK IN WORKING ORDER, ALTERNATIVELY ALL PAYMENTS WILL BE STOPPED AND I WANT MY DEPOSIT BACK AS WELL.<br>

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Replies (1)
Alpine Volkswagen Pinetown
Alpine Volkswagen Pinetown's reply22 Jan 2016, 08:56
Official
Hello Jessica Singh,


Thank you for reporting your issue.

We believe you came in earlier this week and a payment plan has been arranged to replace your clutch.

Alpine Motors Customer Care
Email: ***
Phone: ***
Website: www.alpinemotors.co.za