Damage to my vehicle while at the dealership for a repair

<p>I have had my vehicle booked Into the service department for a repair on Monday 7/08/2017 it was left overnight and we fetched it this morning 8/08/2017 only to find that there are 3 very visible dents that was not on the car before we left it at vw.</p> <p>When I brought it to the attention of the service advisor he said it's and old dent and we are 100% certain it's not because we are the owners and we are very cautious and aware of every detail of the car. The service manager approaches us and said each time we come to them there's always a problem which is factual <span style="font-size: 14px;"> because in March my rim was was badly damaged and he denied that they damaged it, before customers leave the cars a pre inspection is done with a staff member from vw and I have my sheet to prove that my car didn't have these dents, the service manager was very rude and insisted that he wouldn't be doing anything further on the car it's not their responsibility I questioned why the pre inspection is done If they can't take responsibility he says the guy probably missed it ,I can understand if it was 1 that he didn't note but not 3 . I am extremely posses off with the service from the service department as a whole at this branch because I have had my car since February this year and it has been in 8 times for the same problem which they cannot resolve, my husband and I feel as If we are being belittled constantly by the service manager Shannon , service advisor Craig lindsey and all the foreman Junaid, we have been in and out of the dealership since February telling them there's a noise which they could never pick up I even received a letter from shannon stating that there is nothing further he will do on the car as he is happy with everything and the car is as is should be,I had to wait a whole month for the regional manager to take a look at it to give a final decision to say there is a noise which he did hear, Shannon is very ****** toward us and speaks to us as if we are kids also mocking us and laughs at the things we pick on, and that is not how customers should valve treated he should not be a service manager he does not know how to deal with customers, I have 2 recordings on my phone of a conversation with Shannon which proves his rudeness and pathetic attitude</span></p>