lM
liaaqat M
1 reviews | Active since Jun 2015
20 Jun 2015, 08:42
BRAND NEW POLO 1.6GP
Hi I have purchased a vw polo 1.6 GP 2015 model from ALPINE MOTORS pinetown durban,at only 260km on the clock I have picked up a knocking noise the car was only 2weeks old I then called alpine motors and had it booked in the car went into the service centre it was then checked by Ritesh Debiparsadh and then he called me to tell me that the engine mounting was loose so they replaced it...Since the car had been REPAIRED I HAVE HEARD THE NOISE AGAIN AS IF THE SUSPENSION IS A PROBLEM...A Brand new car cannot be getting repaired REGULARY.
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Alpine Volkswagen Pinetown's replyOfficial
23 Jun 2015, 10:23Hello liaaqatm,
Hello Liaaqatm,
Thank you for your feedback. We want you to know that we received your queries and have escalated this to both department manager and Director. We will investigate the history of the query, we will make the necessary arrangements as the vehicle should still be under warranty by the factory.
Hello Liaaqatm,
Thank you for your feedback. We want you to know that we received your queries and have escalated this to both department manager and Director. We will investigate the history of the query, we will make the necessary arrangements as the vehicle should still be under warranty by the factory.
Alpine Volkswagen Pinetown's reply23 Jun 2015, 10:23
Official
Hello liaaqatm,
Hello Liaaqatm,
Thank you for your feedback. We want you to know that we received your queries and have escalated this to both department manager and Director. We will investigate the history of the query, we will make the necessary arrangements as the vehicle should still be under warranty by the factory.
Hello Liaaqatm,
Thank you for your feedback. We want you to know that we received your queries and have escalated this to both department manager and Director. We will investigate the history of the query, we will make the necessary arrangements as the vehicle should still be under warranty by the factory.