Beyond terrible customer service experience from VW Alpine and VWSA (no responsibility or accountability taken)

Mechatronics gearbox replacement and dual clutches. The car has been to and from the dealership for 7- 8 times in four months three times mechatronics and twice dual clutches and the rest was adaption drives settings, after 1000kms from the last time I fetched the car had a breakdown ****s from the dealership, towed to the nearest dealership, ABS pump fuse replaced, returned the car to Alpine on 10.08.2022 to reset the software updates all over again. Need to be confident that my life is safe as the vehicle always broke down (at least 4 times) on compromising situations and on national highways with risks associated with heavy duty vehicles and hijackings. Car was outsourced to a so called specialist with a VW guarantee. I have complained to VW about the sub-standard workshop of the technician outsourced after visiting him as my car was always delayed, yet I'm still send to the same person who was outsourced whom I doubt credentials as he keeps on changing the VW software which kept messing the smoothness of the gears, to date my instrument cluster doesn't show gears on manual mode, when I complain to the dealership all they say is to refer me to the same person and maybe he put an out dated mechatronics, but no responsibility or accountability taken by the dealership. Also made a loan to purchase a used car to cater for my transportation needs as no alternative or courtesy car provided.