1 reviews | Active since Mar 2017

09 Mar 2017, 15:22

ABSOLUTELY DISGUSTED!!!

<p>Hi All</p> <p>i would firstly like to start by saying i feel ****** / **** TO - i purchased a Brand new Vehicle from Alpine Motors which was fitted with a sound system ... the system "Supposedly" included 4 x JBL speakers ( one on each door) and a Sub woofer and AMP... i was asked to pay R3500 which was included in my Finance and was told that Alpine would cover the remaining R3500 as part of the deal from their side.</p> <p>i received the vehicle and own it up to date... the speakers in the doors popped and upon investigation as i decided to replace them... found that... those were the STANDARD speakers still installed.... the Consultant no longer works there and refuses to admit the deal as he knows he has hidden the paper trail well in the event that this did come back around to bite him in the butt... which it has... i have notifed Alpine Motors Management and have recieved no joy as they cannot find this on their paper trail invoice.</p> <p> </p> <p>i am completely digusted at Alpine Motors Pinetown as a whole as well as the sales consultant... Ashveer Deonandan. </p> <p> </p> <p>i will NEVER purchase a vehicle from Alpine motors again ... </p> <p> </p> <p>Please be ware of ensuring you have ALL paperwork in order when purchasing a vehicle from Alpine Motors Pinetown as you may very well be **** too aswell.</p> <p> </p> <p>It's sad to see the level of service you get from such a "Reputable" dealership and how they stick to paper work rather than loyalty to customers... </p> <p> </p> <p>NEVER BELIEVE VERBAL AGREEMENTS !!!!</p> <p># NO INTEGRITY</p> <p> </p> <p> </p>

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Replies (3)
Alpine Volkswagen Pinetown
Alpine Volkswagen Pinetown's reply09 Mar 2017, 15:42
Official

Good day Kuvendren,

Thank you for bringing this to our attention. We have forwarded this to our Sales Director and will request that you receive feedback both from Sales and can also expect feedback on HelloPeter.com.

Your time is valuable to us so this query will be handled swiftly.

Alpine Facebook Customer Care
Email: *** /Phone: 031 717 7880
Website: www.alpinemotors.co.za

's update20 Apr 2017, 10:33
Reviewer Update

I have not received any communication since the intial follow-up call...

Alpine Volkswagen Pinetown
Alpine Volkswagen Pinetown's reply21 Apr 2017, 09:29
Official

Good day Kuvendren,

We apologise for this and will follow up again with the Sales Manager for feedback soonest.

Alpine Facebook Customer Care
Email: *** /Phone: ***
Website: www.alpinemotors.co.za