Customer Care saves the day - BIG TIME!

This IS service at its very best! After a bad experience with Access Medical Appliances (that does NOT exist on the internet, just a like-named denial service!) and TWO machines that packed up (one within warranty and the secondhand replacement within two months!), I spoke to Faziela (and Iyanda) at the Durban Customer Care and within a week my problem that existed since last year at the start of lockdown (!) disappeared within a week! A brand brand new (!) replacement BP machine has been dispatched on 25 March 2021 to my local pharmacy. Ten thousand kidos to Faziela who made sure I am a super happy customer. And since you're Muslim, Faziela, may the Creator give you a SUPER BIG bonus reward on Judgment Day for your super super superb service towards me.