Alpha Metering Pty Ltd
Verified Business
|3|2 Reviews (last 12 months)
Alpha Metering Pty Ltd
Verified Business
|3
2 Reviews (last 12 months)
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Alpha Metering Pty Ltd
How is Alpha Metering Pty Ltd rated on Hellopeter?
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKK
Kagiso K
1 reviews | Active since Sept 2022
16 May 2026, 18:05
Gas issue solved professionally on a weekend.
Had an issue with the gas connection to my unit, called Donovan on a Saturday and even though he was off...he was quick, professional and very help, they dispatched a technician (Tumi) and my issue was resolved promptly. It's good to know that the service we are paying for is indeed reliable. Keep it up!
Helpful (0)
|Replies (0)KK
Kagiso K
1 reviews | Active since Sept 2022
16 May 2026, 18:05
Gas issue solved professionally on a weekend.
Had an issue with the gas connection to my unit, called Donovan on a Saturday and even though he was off...he was quick, professional and very help, they dispatched a technician (Tumi) and my issue was resolved promptly. It's good to know that the service we are paying for is indeed reliable. Keep it up!
0
Replies (0)NP
Navi P
1 reviews | Active since Mar 2015
26 Nov 2025, 14:12
My Experience with Alpha Metering
I had a very disappointing and stressful experience with Alpha Metering. They disconnected my ability to purchase electricity without warning and were extremely rude when I tried to resolve the issue. Instead of offering a solution, they insisted that I pay a R175 “late payment fee” — a charge that was never explained, agreed to, or communicated beforehand. The entire interaction felt unprofessional, and the service delivery was poor. I felt as though I was being held ransom just to restore access to a basic necessity. I have since reported the matter to the Rental Tribunal. After engaging with them, I learned that disconnecting electricity in this manner is not allowed. I am sharing my experience so that the community is aware of what I went through when dealing with this company. I hope this helps others make informed decisions.
Helpful (0)
|Replies (0)NP
Navi P
1 reviews | Active since Mar 2015
26 Nov 2025, 14:12
My Experience with Alpha Metering
I had a very disappointing and stressful experience with Alpha Metering. They disconnected my ability to purchase electricity without warning and were extremely rude when I tried to resolve the issue. Instead of offering a solution, they insisted that I pay a R175 “late payment fee” — a charge that was never explained, agreed to, or communicated beforehand. The entire interaction felt unprofessional, and the service delivery was poor. I felt as though I was being held ransom just to restore access to a basic necessity. I have since reported the matter to the Rental Tribunal. After engaging with them, I learned that disconnecting electricity in this manner is not allowed. I am sharing my experience so that the community is aware of what I went through when dealing with this company. I hope this helps others make informed decisions.
0
Replies (0)