HS
HAROLD S
1 reviews | Active since Aug 2013
09 Jul 2026, 08:17
They repudiated 2 of my water damage claims
They repudiated 2 of my water damage claims.send a agent to my house who saw the damages and then wrote a fals report in order to deny the claims.
Helpful (0)
Replies (1)0
Replies (1)
Alpha's replyOfficial
09 Jul 2026, 10:19Dear Harold,
Thank you for bringing your concerns to our attention.
We are sorry to learn of your experience. We take concerns regarding the assessment and handling of claims seriously. However, based on the information provided in your review, we are unfortunately unable to identify the claim or policy in question and are therefore unable to investigate the circumstances you have described.
We would appreciate the opportunity to review the matter. Kindly provide us with your contact details, together with your policy or claim reference number (if available), and any additional information regarding the claim, by emailing ***. Upon receipt, we will conduct a thorough investigation and respond to you directly.
We look forward to hearing from you.
Kind regards,
Alpha
Alpha
Alpha's reply09 Jul 2026, 10:19
Official
Dear Harold,
Thank you for bringing your concerns to our attention.
We are sorry to learn of your experience. We take concerns regarding the assessment and handling of claims seriously. However, based on the information provided in your review, we are unfortunately unable to identify the claim or policy in question and are therefore unable to investigate the circumstances you have described.
We would appreciate the opportunity to review the matter. Kindly provide us with your contact details, together with your policy or claim reference number (if available), and any additional information regarding the claim, by emailing ***. Upon receipt, we will conduct a thorough investigation and respond to you directly.
We look forward to hearing from you.
Kind regards,
Alpha
Alpha