******* game

<p>I was involved in an an accident and submitted my claim to UIM. UIM has from day one show me that they just like other insurance companies take your money and never keep their promise to fulfill their end of the agreement. They took my vehicle assessed it and have decided to write-off my vehicle from a single quote. I have asked why was it that i was not afforded the oppertunity to get competitive quotes and i have also asked for official documentation for the process of claiming, s****ping of a vehicle, current value of vehicle and why i have to pay the release fee of the vehicle when their agents agreed with the tow truck company at the scene to tow the vehicle. Since i have asked for these documents i have had no response and its now been two months waiting iv been waiting for IUM agent Tonie Van Zyl to reply to me. This is poor service and i as the owner of the vehicle am not comfortable with the way the case is being dealt. I saw the vehicle after the accident and i dont agree that its unrepairable as they claim....UIM just want to pay out money and subtract all these rediculous costs so that they may give me close to nothing for a vehicle thats less than a year old. This is very unfair and im sure ******* in the matter theya are dealing with the matter. They just want to milk you dry when you need them most.</p>