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Phakama M
1 reviews | Active since Nov 2020
29 Nov 2020, 15:19
REFUSING TO PAY FOR MY CLAIM
AFTER MY CAR GOT INVOLVED IN AN ACCIDENT THIS COMPANY DOESN'T WANT TO SETTLE OR PAY FOR THE DAMAGES DONE IN MY CAR BY THEIR CLIENT, WHEREAS THE CLIENT DID HACE A PROBLEM , THEY HAVE AN ADMINISTRATOR BY THE NAME OF REFILWE WHO SAYS THIS AND AND QUICKLY CHANGES HER STATEMENT VERY ARROGANT AND NEEDS TO BE WORKSHOP ON CUSTOMER SERVICE . CLAIMING THAT THE ACCIDENT WAS MY FAULT WHEREAS THEIR CLIENT MADE A CONFESSION AT POLICE STATION ADMITTING THAT HE WAS AT FAULT. I HAVE GIVEN THEM ALL THE DOCUMENTS THEY HAVE REQUIRED. BUT STILL DO NOT WANT TO PAY. IM DRIVING A DAMAGED CAR AS IF IM DRUNKARD BECAUSE OF THEM
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Replies (3)
Alpha's replyOfficial
30 Nov 2020, 08:29Good Morning
I apologise for the experience you have received with IUM.
Kindly send through the following details (name, surname, contact number & claim number) to shana @ ium. co. za in order for me to investigate this further and provide you with a response.
Kind Regards,
Shana Aleixo
I apologise for the experience you have received with IUM.
Kindly send through the following details (name, surname, contact number & claim number) to shana @ ium. co. za in order for me to investigate this further and provide you with a response.
Kind Regards,
Shana Aleixo
Alpha's reply30 Nov 2020, 08:29
Official
Good Morning
I apologise for the experience you have received with IUM.
Kindly send through the following details (name, surname, contact number & claim number) to shana @ ium. co. za in order for me to investigate this further and provide you with a response.
Kind Regards,
Shana Aleixo
I apologise for the experience you have received with IUM.
Kindly send through the following details (name, surname, contact number & claim number) to shana @ ium. co. za in order for me to investigate this further and provide you with a response.
Kind Regards,
Shana Aleixo
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Phakama M's updateReviewer Update
30 Nov 2020, 09:56My apologies to IUM staff, the company that I'm referring to is One insurance underwriting managers on behalf of Mutual and Federal Risk financing
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Phakama M's update30 Nov 2020, 09:56
Reviewer Update
My apologies to IUM staff, the company that I'm referring to is One insurance underwriting managers on behalf of Mutual and Federal Risk financing
Alpha's replyOfficial
30 Nov 2020, 10:08No worries, I really hope that you find a solution.
Thank you!
Thank you!
Alpha's reply30 Nov 2020, 10:08
Official
No worries, I really hope that you find a solution.
Thank you!
Thank you!