1 reviews | Active since Mar 2011
Poor service from Ilse Brondani
<p>my insurance was moved to IUM and I received the mail from Ilse Brondani regarding debit order authorization and I was debit a incorrect amount and the incorrect refund was paid ,I then try to engage with her and she was not professional and rude to me to speak to my broker </p>
Dear Mr Pheko
We have noted the content of your comment herein and would like to confirm that IUM is attending to this matter on an urgent basis.
Kindly take note that IUM values each and every client and that we pride ourselves on superior customer service.
Thank you very much
Natasha Vorster | Compliance and Complaints Officer
:: Switchboard ***
:: Direct Tel ***
:: Fax ***
:: Email *** :: Web www.ium.co.za
Dear Mr Pheko
We have noted the content of your comment herein and would like to confirm that IUM is attending to this matter on an urgent basis.
Kindly take note that IUM values each and every client and that we pride ourselves on superior customer service.
Thank you very much
Natasha Vorster | Compliance and Complaints Officer
:: Switchboard ***
:: Direct Tel ***
:: Fax ***
:: Email *** :: Web www.ium.co.za