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nerisha D
1 reviews | Active since Jun 2015
08 Sept 2023, 10:21
Poor sad customer services
Poor services. Cause of *********** consultant all my insurances were cancelled now to have reinstated is a nightmare. Had to call in like 20 times no joy between sohva an iua. They both linked but no communication is shared. Sad pathetic services.
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Alpha's replyOfficial
11 Sept 2023, 12:34Dear Nerisha, we confirm receipt of your complaint hereinabove. In order for us to accurately investigate the matter and provide you with meaningful feedback, please can you address your complaint to complaints @ ium.co.za (without any spaces) and include your policy number. Thank you very much and we look forward to hearing from you.
Best regards,
Alpha's reply11 Sept 2023, 12:34
Official
Dear Nerisha, we confirm receipt of your complaint hereinabove. In order for us to accurately investigate the matter and provide you with meaningful feedback, please can you address your complaint to complaints @ ium.co.za (without any spaces) and include your policy number. Thank you very much and we look forward to hearing from you.
Best regards,