1 reviews | Active since Dec 2015
PATHETIC SERVICE
<p>A driver knocked my parked vehicle , i immediately informed unitrans who only claimed from their insurance (ium) about a month later then in march the matter was with ium which is doing absolutely nothing ever siince receiving the claim. they requested quotes i indicated that i could only get one quote from merc they didnt object to receiving only one quote....4 months down the line i get a call that they need another one. i got another one from merc the following day and im told that i should give them time to look at the matter.</p> <p>exactly what is ium looking at from february until june????????</p> <p>the quotes are 27 000 something and 26 000 something not even a huge difference but im told that i should give ium time.</p> <p>need i also mention that when i enquired about the matter i was told that if im not happy i must claim from my insurance or go to court!!!!!!</p>
Good Morning
We have noted the content of your comment herein and would like to request that you email the complaint, your contact information, claim information to *** in order to assist and investigate the complaint.
Take note that IUM values each and every client and that we pride ourselves on superior customer service.
Thank you very much
Natasha Vorster | Compliance and Complaints Officer
:: Switchboard ***
:: Direct Tel ***
:: Fax ***
:: Email *** :: Web www.ium.co.za
Good Morning
We have noted the content of your comment herein and would like to request that you email the complaint, your contact information, claim information to *** in order to assist and investigate the complaint.
Take note that IUM values each and every client and that we pride ourselves on superior customer service.
Thank you very much
Natasha Vorster | Compliance and Complaints Officer
:: Switchboard ***
:: Direct Tel ***
:: Fax ***
:: Email *** :: Web www.ium.co.za
