1 reviews | Active since Feb 2010
Pathetic After service
<p>I was involved in an accident in 2010 yes 2010, the recovey process started 2013 and ended Nov 2015.</p> <p>The 3rd party acknowledged liabilty and paid the amount due as agreed with the lawyers. I have to date not received any communication from anyone and tried getting hold of people to speak to regarding the excess which is due to me! 6Yrs later I am still waiting! I kept following up with individuals who promise to get back to me and nothing! When my help was needed in the recovery process I was eager to assist but when it comes to paying back the excess DUE to me NOTHING!!!! really pathetic after service!</p> <p>Claim: ********** 067//</p> <p>DOL 03.12.2010</p>
Dear Achmad
We have noted the content of your comment herein and would like to confirm that IUM is attending to this matter on an urgent basis.
Take note that IUM values each and every client and that we pride ourselves on superior customer service.
Thank you very much
Natasha Vorster | Compliance and Complaints Officer
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:: Direct Tel **********
:: Fax ***
:: Email ********** :: Web www.ium.co.za
Dear Achmad
We have noted the content of your comment herein and would like to confirm that IUM is attending to this matter on an urgent basis.
Take note that IUM values each and every client and that we pride ourselves on superior customer service.
Thank you very much
Natasha Vorster | Compliance and Complaints Officer
:: Switchboard ***
:: Direct Tel **********
:: Fax ***
:: Email ********** :: Web www.ium.co.za