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thabang M

1 reviews | Active since May 2018

07 Oct 2021, 09:07

emotionally drained complainant

Morning hellopeter team,my claim with ium since march 2021 no way forward. The last respond from the compliance manager since 03/08/2021 they promised me feedback now its 3months nothing is being communicated to me and i am sending emails to adrian but he is not communicating back not even responding any of my emails please help me with these claim as it is draining me .

0
Replies (7)
Alpha
Alpha's reply07 Oct 2021, 16:13
Official
Hi Thabang.

I acknowledge receipt of your complaint and as per your email, I have discussed your matter with Adrian.  He will be providing you with a response to your email by COB today 07/10/2021.

I do apologise for any inconvenience cause. 

Kind Regards, 
Shana Aleixo
Compliance Officer 

tM
thabang M's update11 Oct 2021, 12:22
Reviewer Update
Morning Shana no feedback from Adrian 11/10/2021since 07/10/2021 please try to sort it out
Alpha
Alpha's reply12 Oct 2021, 08:23
Official
Good Morning Thabang.

Feedback was provided to you on the 07/10/202 by Adrian regarding your claim.  Kindly advise you received his email?

Kind Regards,
Shana Aleixo
tM
thabang M's update12 Oct 2021, 11:26
Reviewer Update
Good morning Shana

No feedback was provided to me by Adrian regarding my claim.Nothing please help me.

kind Regards
Thabang Maleka
Alpha
Alpha's reply12 Oct 2021, 12:14
Official
Hi Thabang.

As discussed with Adrian, he has forwarded the email that was sent on the 07/10/2021.  I trust you find the above in order.

Kind Regards,
Shana Aleixo 
tM
thabang M's update12 Oct 2021, 13:58
Reviewer Update
please share the email with me on my email *** please

regards
Thabang Maleka
Alpha
Alpha's reply12 Oct 2021, 14:44
Official
Hi Thabang.

I believe you have been in contact with Adrian with regards to the email.

I trust you find the email correspondence in order. 

Kind Regards,
Shana Aleixo