MO
Mieke O

1 reviews | Active since Nov 2016

25 Nov 2016, 14:00

Another MBR got paid for work we did

<p>Claim ACM12094, initially invoiced to ACA Select, but re-invoiced to IUM 2016-09-06 after take-over. Countless phone calls and emails to Michael Saunders and Wayne Johnston with their only response being 'The invoice has been paid'. Ursula Janse van Rensburg informed me that payment had been incorrectly made to Dent Doctor Centurion, and she instructed Wayne to correct this, and pay us the outstanding amount. No reponse. Eventually I get through to Samatha Harmse, who was kind enough to request that DD Centurion pay the monies directly to us, which they could not do. My invoice is dated July 2016, with no payment date in sight, and another MBR who received our funds incorrectly. My emails are ignored, and my calls not returned. </p>

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Replies (1)
Alpha
Alpha's reply21 Feb 2017, 11:06
Official

Good Day

Kindly contact me on my personal email advising if you have received your payment and if we could be of any further assistance to you.

Thank you very much

Natasha Vorster | Compliance and Complaints Officer

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