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Hazel X
1 reviews | Active since Mar 2020
02 Mar 2021, 08:55
Debt Management
I signed up with this company and it my first month with them. No one answers client calls - I literally called the whole day on the 01 March 2021 and no one answers the fone. I sent a query on watsup - no one bothered to respond back . I am still today trying to get assistance and not one answers .
These companies they state they assist customers for financial freedom but omes month end creditors deduct their money including the debt management stop order. You get zero assistance, zero update on your account not even statement.
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Alpha Debt Management's replyOfficial
17 Mar 2021, 15:36Dear Hazel
Our humble apologies for the frustration this has caused. As much as we rely on technology, we deeply regret when breakdowns like this occur, especially with our telephone lines. we to strive in providing the best quality service to our clients.
Our humble apologies for the frustration this has caused. As much as we rely on technology, we deeply regret when breakdowns like this occur, especially with our telephone lines. we to strive in providing the best quality service to our clients.
Alpha Debt Management's reply17 Mar 2021, 15:36
Official
Dear Hazel
Our humble apologies for the frustration this has caused. As much as we rely on technology, we deeply regret when breakdowns like this occur, especially with our telephone lines. we to strive in providing the best quality service to our clients.
Our humble apologies for the frustration this has caused. As much as we rely on technology, we deeply regret when breakdowns like this occur, especially with our telephone lines. we to strive in providing the best quality service to our clients.