Harrasaments and treatenign calls-

Good day Sir/Madam,

I had the most harassing phone call today from one of your call centre agents this morning.

It will utter shame to discover that another human being has to treat the next person like they are nothing(dog).

On my work hours in my work time.

I tried to make an arrangement with your consult this morning by informing her I cannot do any payment towards the account for October or November, but the accounts will be settle by the 15th December 2019.

She threated me that they will send someone to come and embarrassed me at my work place.

It's ******* for a debt collector to come to your workplace to collect payment. The act prohibits publicizing your debts, and showing up at your job to collect your debt counts. They may, however, call you at work, though they can't reveal to your co-workers that they are debt collectors.

I am asking you very nicely today, supply me with the corrective banking details calculate the settlement amount for 15th December 2019 and the account will be settle.

Should any harassments calls or someone show up at my place of work I will surely call the police and also I am reporting this to our Company Lawyer right after this email reach your inbox.

I do not have he money to pay the account off in the two months, I am financially unstable and working to get bonus in order to settle my accounts.

Also the emails you send to say that you will come and take my property I will send it to the consumer tribunal today. Kind regards, Marilyn Hendricks Customer Relations Centre | Sales Coordinator Compuscan House, 3 Neutron Avenue, Techno Park, Stellenbosch, 7600 Tel: +***0 www.compuscan.co.za www.experian.co.za This e-mail (including attachments) is subject to the email disclaimer published on our website. National Credit Regulator (NCR) Credit Bureau Registration No NCRCB6 and NCRCB16.

From: *** <***> Sent: Wednesday, 18 September 2019 00:44 To: Marilyn Hendriks <***> Subject: URGENT NOTICE! REF[D***] ID[AJS]

17 September, 2019

Dear MARILYN HENDRICKS

FINAL DEMAND

RE: GetBucks Account ***

We are acting on instructions of GetBucks.

Your GetBucks, account has been handed over to Alliance Call Centre Services for collection.

Ample opportunities have been provided to you to make repayment arrangements. Despite such you have failed, neglected and/or refused to make such arrangements or have failed to make payment, as per arrangements already made.

To avoid imminent Legal action you are required to settle the arrears for this account within 7 days. We urge you to call us immediately to arrange a payment plan towards the arrears if you are unable to settle the outstanding in full.

Alliance Call Centre Services. Bank: ABSA Bank Bank *** ***

Contact Alliance Call Centre Services today on *** for an immediate payment arrangement. Alternatively send an email to *** and we will call you back.

Should you fail to contact our offices, our client’s rights remain reserved to take further legal action against you. A summons may be issued and served on you, you will be called to enter an appearance to defend the action. The matter will proceed to court and should judgment be obtained against you, execution of the judgment can occur for example, that the sheriff may attach and sell your goods on auction to satisfy the judgment.

You may also be subpoenaed to appear in court for a financial enquiry, in all instances, requests will be made that you are to be held liable for all the costs that our client will have to incur in order to obtain the judgment, including execution of the judgment thereafter. We strongly urge you to contact our offices to prevent the above legal action against you.

If payment has been made towards the arrears of this account please email us the proof of payment to *** with your Account reference OR ID number in the Email Subject line.

Thank you

Alliance Call Centre ServicesAlliance Call Centre Services Alliance Call Centre Services Alliance Call Centre Services Centre: 012 11 9080 | Fax: *** | Email: *** | Web: www.allianceserv.co.za Physical & Postal Address: 1st Floor, Atrium Building, 60 Glenwood Road, Lynnwood Glen, Pretoria, South Africa, 0081. Directors: IM Pillai, ZJ Verster | Company Registration: ***