Poor management

I'm writing to express my disappointment and frustration with the management of Karino flats by Alleyroads Properties. The lack of communication is appalling. Recently, they changed electricity meters without notice, leading to us loosing units without compensation and now the power has been cut off due to a debt owed without adequate warning to tenants. It's unacceptable that tenants had to find out about the power outage in such a manner, especially when it's clear that Alley road Properties were aware of the situation. The maintenance response time is also slow, and it feels like we're not a priority. I urge Alley road to improve their communication and service delivery. Tenants deserve better.