DO NOT RENT FROM THIS AGENCY - THEY MISLEAD YOU AND INSERT CHARGES THAT WERE NOT IN YOUR LEASE!!

DO NOT RENT FROM THESE PEOPLE! I viewed a Town House, really nice place, was told that it was prepaid Electricity and prepaid water. Upon the inspection, noticed that the walls were re-painted in certain areas. Received the lease agreement, which also stated "Prepaid electricity". Received the welcome letter, which also stated "Prepaid electricity". When I moved in, the maintenance manager handed me TWO meters, one for electricity and one for water. Upon receiving the first months rental statement, I noticed a charge "standard water fee" of R650! Bearing in mind I am one person, and this is a complex. When enquiring, all I am told each time (when they bother responding) is that well it's not prepaid, and there is a standard monthly water charge of R650. I did not pay the R650, until we have resolved the issue, they then proceed to add you as a "bad paying tenant" on the tenant review. There is mold growing on the inside of the unit, in the bedroom and lounge, they simply do not care to assist. I cannot believe that a "professional" company can operate so *********ly. Do your homework before renting property, and do not rent from this company, they will mislead you, and what you sign on the lease doesn't stand (which is strange, as the lease is actually the LEGAL BINDING DOCUMENT. I have only been there for 1 month, love the unit, love the complex and neighbors, but the headaches and time it has taken me to have issues addressed has been a nightmare of an experience as they simply do not care.