Never use this platform as they have bad business ethics!

Dont use this company. I ordered stock from one of their suppliers. They wuoted me $90 shipping and after I paid raised the amount to $340. They refused to refund me and then proceeded to send the item via post not courier. Due to the fact that SA post office has restrictions. The item was denied entry and sent back to China. Now the company refuses to refund me even though they will be receiving their stock back. And they are blaming me for not “collecting in time” when I never even received a notification that my package had arrived