no listening s****s

<p>What I do not understand is how can you sell a product like bread and have a customer feedback line that works from 8 to 5. I bought two loaves of bread as everyday but on that day forgot why I stopped buying Albany bread. The packet was of poor cheap quality and was open on the side off sealing. The bread was showing and hard. I went back to the shop and had to fight with the owner to get another loaf. The bread gets delivered to them everyday as I see the truck. Then I kept call customer care but they are closed. I finally had time during the day and called them. The lady who first tooled my complaint had no listening s****s only rushing to get me off the call. Then the manager called in her own go slow tone, with no care to how bad their product is, then kept cutting me off to only want to give me an email address do that I can send her the pictures. She stated no one complains, well how can people complain if you close customer care early. Then my question to you is why should we care of you have a bad product, no listening s****s and need other people to do your work. You sit in your office not knowing people that buy your product or even care about them. The stores are the most untidy places, there are insects and rats. And customers buy bread for their children, what if a child got sick from eating that open bread. Please use the money you get from selling a product, to better your product and train staff. I do have the pictures but why should I help a rude company. The manage was going to send me a email moving forward as I do not need anything else but did not receive one. Talk about quality standards and under promise over deliver. Terrible company, terrible product.</p>