Albany Bakery
Unclaimed Business
|1|15 Reviews (last 12 months)|This business does not respond to reviews
Albany Bakery
Unclaimed Business
|1
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Albany Bakery is drawing consistent criticism across product quality, food safety and driver conduct. Shoppers describe doughy, thin, wet slices, loaves smelling rotten before the sell by date, visible mould, and foreign objects including insects found inside bread. Delivery truck drivers are accused of reckless driving, collisions and verbal abuse near Bela-Bela and Witfield. Emails and calls to Albany and Tiger Brands reportedly go unanswered. A few customers still praise the taste and the discontinued Ultima loaf.
Performance(last 12 months):
Trustindex Rating
1.8NPS Score
-100Unlikely
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|15 Reviews
Oct '25 - Sep '26
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePA
Praven A
1 reviews | Active since Feb 2022
25 Aug 2026, 22:53
raw/unbaked low GI bread
We bought this low GI white bread, its the green plastic one. on more than 1 occassion the bread was like dough. I phoned the number as well as sent an email. to date zero response. What pathetic customer service.
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Praven A
1 reviews | Active since Feb 2022
25 Aug 2026, 22:53
raw/unbaked low GI bread
We bought this low GI white bread, its the green plastic one. on more than 1 occassion the bread was like dough. I phoned the number as well as sent an email. to date zero response. What pathetic customer service.
0
Replies (0)XS
Xolani S
1 reviews | Active since Jul 2026
7 Jul 2026, 08:04
Poor service
I complained to the Albany driver ( P79) on the 29th of June 2026 ,that he promised to exchange stale expired bread for a week ago,,, thereafter since that day he passes my shop today, is the 06 of July I followed, chased him and took pictures of the registration and fleet number whilst I was taking pictures he showed me a mid finger told me there's nothing I'll do to him.. registration DC 21 BD Gp
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Xolani S
1 reviews | Active since Jul 2026
7 Jul 2026, 08:04
Poor service
I complained to the Albany driver ( P79) on the 29th of June 2026 ,that he promised to exchange stale expired bread for a week ago,,, thereafter since that day he passes my shop today, is the 06 of July I followed, chased him and took pictures of the registration and fleet number whilst I was taking pictures he showed me a mid finger told me there's nothing I'll do to him.. registration DC 21 BD Gp
0
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Portia B
1 reviews | Active since Mar 2021
3 Jul 2026, 09:40
Albany Bread with hazards
On the 1 st of July 2026 I bought brown Albany bread from USave Alliance and we ate almost all slices only to find the few left slices with black “staff”, like burnt material.. some came from inside through chewing.. I have pics of the bread …
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Portia B
1 reviews | Active since Mar 2021
3 Jul 2026, 09:40
Albany Bread with hazards
On the 1 st of July 2026 I bought brown Albany bread from USave Alliance and we ate almost all slices only to find the few left slices with black “staff”, like burnt material.. some came from inside through chewing.. I have pics of the bread …
0
Replies (0)JB
Jacques B
1 reviews | Active since Dec 2021
2 Jun 2026, 11:22
SUBJECT: COMPLAINT REGARDING RECKLESS DRIVING, PUBLIC ENDANGERMENT, AND VERBAL ABUSE BY ALBANY TRUCK DRIVER – REG: MH 58 WR GP
1. Incident Details Date: Saturday, [Insert Date of Incident] Date: 30 May 2026 Time: 17:15 Location: Main Street, entering Bela-Bela from Modimolle Vehicle Involved: Albany Delivery Truck Registration Number: MH 58 WR GP 2. Description of the Incident While driving with my family on the main road entering Bela-Bela from Modimolle, the driver of the above-mentioned Albany truck began tailgating my vehicle so closely that his cabin obstructed any view of him in my rearview mirror. I was in the right lane, with another vehicle slightly ahead of me in the left lane. The driver then executed a highly reckless maneuver: he swerved into the left lane and immediately cut directly back into the right lane in front of me. This action forced my vehicle toward the oncoming traffic lane. I was required to brake heavily to avoid a severe collision. Following this, the driver proceeded through the next two consecutive Stop streets down the road without slacking speed or attempting to stop, showing a complete disregard for traffic laws and public safety. 3. Driver Confrontation and Verbal Abuse I managed to catch up with the truck at the Engen fuel station in Bela-Bela. When I approached the driver to inform him that his reckless behavior would be reported, he responded with extreme arrogance and told me to "Fk off." This behavior is entirely unacceptable for an individual operating a heavy commercial vehicle branded with the Albany name. 4. Failure of Corporate Communications Following this incident, I attempted to contact various depots and head offices to report this driver. The communication systems across Tiger Brands and Albany are completely broken. I spent considerable time calling the following numbers with zero assistance, incorrect details, or no answer at all: Bela-Bela Depot: *** (Unresponsive) Albany Head Office: ***(No assistance) Albany Pretoria: Unable to provide a local number or help. Other numbers tried with no reply or resolution: ***, ***, ***, *** / ***, ***. 5. Demand for Action As a major corporate entity, Tiger Brands cannot afford to have drivers on public roads who actively endanger families and treat citizens with vulgar contempt, nor can it afford to shield them via non-functional customer service lines. I request that this matter be escalated to your Logistics/Fleet Manager and Human Resources Department immediately. I expect: A formal investigation into the driver operating vehicle MH 58 WR GP at the specified date and time. Disciplinary action aligned with the threat this driver posed to public safety. Written confirmation of receipt of this complaint and an update on the actions taken. I look forward to your urgent response. Sincerely, Mr. L.J. Swart Contact: ***
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Jacques B
1 reviews | Active since Dec 2021
2 Jun 2026, 11:22
SUBJECT: COMPLAINT REGARDING RECKLESS DRIVING, PUBLIC ENDANGERMENT, AND VERBAL ABUSE BY ALBANY TRUCK DRIVER – REG: MH 58 WR GP
1. Incident Details Date: Saturday, [Insert Date of Incident] Date: 30 May 2026 Time: 17:15 Location: Main Street, entering Bela-Bela from Modimolle Vehicle Involved: Albany Delivery Truck Registration Number: MH 58 WR GP 2. Description of the Incident While driving with my family on the main road entering Bela-Bela from Modimolle, the driver of the above-mentioned Albany truck began tailgating my vehicle so closely that his cabin obstructed any view of him in my rearview mirror. I was in the right lane, with another vehicle slightly ahead of me in the left lane. The driver then executed a highly reckless maneuver: he swerved into the left lane and immediately cut directly back into the right lane in front of me. This action forced my vehicle toward the oncoming traffic lane. I was required to brake heavily to avoid a severe collision. Following this, the driver proceeded through the next two consecutive Stop streets down the road without slacking speed or attempting to stop, showing a complete disregard for traffic laws and public safety. 3. Driver Confrontation and Verbal Abuse I managed to catch up with the truck at the Engen fuel station in Bela-Bela. When I approached the driver to inform him that his reckless behavior would be reported, he responded with extreme arrogance and told me to "Fk off." This behavior is entirely unacceptable for an individual operating a heavy commercial vehicle branded with the Albany name. 4. Failure of Corporate Communications Following this incident, I attempted to contact various depots and head offices to report this driver. The communication systems across Tiger Brands and Albany are completely broken. I spent considerable time calling the following numbers with zero assistance, incorrect details, or no answer at all: Bela-Bela Depot: *** (Unresponsive) Albany Head Office: ***(No assistance) Albany Pretoria: Unable to provide a local number or help. Other numbers tried with no reply or resolution: ***, ***, ***, *** / ***, ***. 5. Demand for Action As a major corporate entity, Tiger Brands cannot afford to have drivers on public roads who actively endanger families and treat citizens with vulgar contempt, nor can it afford to shield them via non-functional customer service lines. I request that this matter be escalated to your Logistics/Fleet Manager and Human Resources Department immediately. I expect: A formal investigation into the driver operating vehicle MH 58 WR GP at the specified date and time. Disciplinary action aligned with the threat this driver posed to public safety. Written confirmation of receipt of this complaint and an update on the actions taken. I look forward to your urgent response. Sincerely, Mr. L.J. Swart Contact: ***
0
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Phildmina M
1 reviews | Active since Mar 2024
19 May 2026, 11:19
Albany bakery ignorance on my car hit by one of their drivers
An Albany bakery hit my car while it was parked on 11 march around 13:58 I send emails to report I send them even theirs drivers details but they never responded now I am suffering I must look for money to pay for the damage Albany bakery employ drivers who know how to drive not learners also I need my car to be repaired I have evidence I send you sms emails you never came back to me is that how your treat the poor ones after hurting them since 11 march not even a response
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Phildmina M
1 reviews | Active since Mar 2024
19 May 2026, 11:19
Albany bakery ignorance on my car hit by one of their drivers
An Albany bakery hit my car while it was parked on 11 march around 13:58 I send emails to report I send them even theirs drivers details but they never responded now I am suffering I must look for money to pay for the damage Albany bakery employ drivers who know how to drive not learners also I need my car to be repaired I have evidence I send you sms emails you never came back to me is that how your treat the poor ones after hurting them since 11 march not even a response
0
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Thami K
1 reviews | Active since Apr 2017
5 May 2026, 13:19
Albany driver damaged my car
Sunday morning around 10am I was hit by Albany baker driver who skipped the robot, I didn't see him coming and from the damages of my car I don't think he stopped by the robot, I sent an email yesterday morning to tigers brands and auto response said I will contacted within 24hrs but it hasn't happened, I need to know their claim process to prevent my claim from being late
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Thami K
1 reviews | Active since Apr 2017
5 May 2026, 13:19
Albany driver damaged my car
Sunday morning around 10am I was hit by Albany baker driver who skipped the robot, I didn't see him coming and from the damages of my car I don't think he stopped by the robot, I sent an email yesterday morning to tigers brands and auto response said I will contacted within 24hrs but it hasn't happened, I need to know their claim process to prevent my claim from being late
0
Replies (0)MM
Maldini M
1 reviews | Active since Jun 2025
23 Apr 2026, 11:20
Chicken nugget found in Albany White Bread
Found a foreign object in my Albany White Bread Loaf. Contacted Tiger Brands and Albany Bakeries regarding this issue and have not received any response other than "our correspondence department will contact you". It has been a week since I found what looks like a chicken nugget in my Loaf of bread. I have given Albany and their parent company more than sufficient time to respond to my emails but they are clearly not interested. I regret not just going straight to social media and putting them on blast. Very poor showing on their part from a company so invested in the community. Dissapointed as a long time customer of this brand, a brand I solely buy bread from.
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Maldini M
1 reviews | Active since Jun 2025
23 Apr 2026, 11:20
Chicken nugget found in Albany White Bread
Found a foreign object in my Albany White Bread Loaf. Contacted Tiger Brands and Albany Bakeries regarding this issue and have not received any response other than "our correspondence department will contact you". It has been a week since I found what looks like a chicken nugget in my Loaf of bread. I have given Albany and their parent company more than sufficient time to respond to my emails but they are clearly not interested. I regret not just going straight to social media and putting them on blast. Very poor showing on their part from a company so invested in the community. Dissapointed as a long time customer of this brand, a brand I solely buy bread from.
0
Replies (0)LM
Livingstone M
1 reviews | Active since Mar 2019
17 Apr 2026, 17:22
Mouldy Bread from Albany Bskerys
I have noticed Albany Bread is selling bread that is black green and white when the Sell by date is ok for consuming they need to emply professional food technologist so that we don't get edible stuffs like this this is a waste of our time and money when we take it back to the supermarkets they ask us for our till slips which we cannot keep for so long Albany Bakerys needs to not put old bread into new in date packaging
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Livingstone M
1 reviews | Active since Mar 2019
17 Apr 2026, 17:22
Mouldy Bread from Albany Bskerys
I have noticed Albany Bread is selling bread that is black green and white when the Sell by date is ok for consuming they need to emply professional food technologist so that we don't get edible stuffs like this this is a waste of our time and money when we take it back to the supermarkets they ask us for our till slips which we cannot keep for so long Albany Bakerys needs to not put old bread into new in date packaging
0
Replies (0)