1 reviews | Active since Aug 2025
AJP & pick n pay group have badly trained staff and no sympathy for customers that are terminally ill
What I am about to say about this company should make me take legal action against them for what I went through. Just because they part of Pick N Pay group must not make them think they are untouchable but it is clear that there staff are untrained rude and has total lack of sympathy. So let's get started. I walk from my place everyday to Brentwood park Pick n pay. To buy food groceries and Medication. The reason why I walk is that over the past 2 years I have been fighting Cancer at its best and my life force is just barely hanging in there. This morning I received a ewallet from a friend to assist me with the purchase of extremely urgent pain meds and when I got there I tried to draw a R50 ewallet from FNB and the machine had no R50 notes. So I approached one of the car guards and asked him if he may need airtime as I could supply and was in urgent need of the funds to buy meds. I then proceeded to next one who said he had no funds so I then went into the crazy store to make a purchase replacement of a product that was faulty. After that leaving and approached the the guy selling word roll s and he agreed to help by buying R5. I was then approached by a black gentlemen who was extremely rude and loud ensuring everyone could hear him and he was shouting ate accusing me of asking people for money. He did not give me a chance to speak and had a security guard escorte off the property.
Ok where do we start. I was accused of something I never did. I was hugely embarrassed in front of a lot of people and sent off the property. I have failed to even come close to a other FNB ATM nevermind a pharmacy and I am sitting on the side of the road ready.to call a ambulance.
I am going to leave it there because I am going to take legal action against AJP Group and I am going to ensure every form of media to go Viral over this. I am going to expect a apology from the company and that terrible employee and any extra costs incurred because of negligence on there part will be covered.
Barry Sterley
