NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Airport Parking Services (APS) - Johannesburg
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Hellopeter has tracked Airport Parking Services (APS) - Johannesburg across 52 reviews. Airport Parking Services (APS) - Johannesburg hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Airport Parking Services (APS) - Johannesburg? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2023
Airport parking take extra R5 from clients by withholding it in the machines
*****ing R5’s from people who use the parking underneath the hotel at the airport, seems to be a new way of being *******! We paid on Saterday 25 July 2026 at the paying station on the 1st level. We put in cash, and an amount of R15 was left. The machine refused to take R5, and then the security person told us to put in a R20. The machine gave R10 change, nd not the R5 also. He told us the machine does not return R5. Thus, we paid more for the parking as was shown on the machine. My point is that the R5’s are going somewhere! And that is theft. The company, or its workers cn mke. fortune per day, month and year by withholding R5 change form each of their clients. I need an explanation, and my money back. If the machine does not return R5, I should be at least send to an ofiice to get my chnage!
1 reviews | Active since Sept 2023
Airport parking take extra R5 from clients by withholding it in the machines
*****ing R5’s from people who use the parking underneath the hotel at the airport, seems to be a new way of being *******! We paid on Saterday 25 July 2026 at the paying station on the 1st level. We put in cash, and an amount of R15 was left. The machine refused to take R5, and then the security person told us to put in a R20. The machine gave R10 change, nd not the R5 also. He told us the machine does not return R5. Thus, we paid more for the parking as was shown on the machine. My point is that the R5’s are going somewhere! And that is theft. The company, or its workers cn mke. fortune per day, month and year by withholding R5 change form each of their clients. I need an explanation, and my money back. If the machine does not return R5, I should be at least send to an ofiice to get my chnage!
1 reviews | Active since Aug 2014
Taking no responsibility after damaging your car
I have been using APS for many years without any previous issues. However, during my most recent trip to Cape Town, I returned on Tuesday to find approximately 15 small dents on the driver’s side of my vehicle. I noticed the damage immediately and raised it with the driver who returned my car. I was told that I should pay, take photos, and send them to the number used for their communication, after which management would contact me. I sent the photos on Tuesday night and followed up every day. Despite multiple promises that a manager would call me back, I only received a response on Friday from Alfred, the manager. He informed me that it was “impossible” for the damage to have occurred while the vehicle was in their care and referred me to their policy stating that they do not take responsibility for such damage. I now have a significantly damaged car and APS has refused to accept any responsibility. This experience has been extremely disappointing and unprofessional. After years of using their service, I will no longer be returning. I am giving 1 star — and would give zero if that were an option.
1 reviews | Active since Aug 2014
Taking no responsibility after damaging your car
I have been using APS for many years without any previous issues. However, during my most recent trip to Cape Town, I returned on Tuesday to find approximately 15 small dents on the driver’s side of my vehicle. I noticed the damage immediately and raised it with the driver who returned my car. I was told that I should pay, take photos, and send them to the number used for their communication, after which management would contact me. I sent the photos on Tuesday night and followed up every day. Despite multiple promises that a manager would call me back, I only received a response on Friday from Alfred, the manager. He informed me that it was “impossible” for the damage to have occurred while the vehicle was in their care and referred me to their policy stating that they do not take responsibility for such damage. I now have a significantly damaged car and APS has refused to accept any responsibility. This experience has been extremely disappointing and unprofessional. After years of using their service, I will no longer be returning. I am giving 1 star — and would give zero if that were an option.
1 reviews | Active since Jan 2026
Negligence / Carelessness / Not handled with due care
I reported existing stone chips on my bonnet during a previous booking to ensure they were noted. During my latest visit, APS attempted to polish these marks out. Unfortunately, this left the bonnet looking worse than before, with visible damage to the paintwork. I expected my vehicle to be handled with due care and returned in the same condition it was received. This experience showed a lack of care and attention to detail, which is disappointing for a professional parking service
1 reviews | Active since Jan 2026
Negligence / Carelessness / Not handled with due care
I reported existing stone chips on my bonnet during a previous booking to ensure they were noted. During my latest visit, APS attempted to polish these marks out. Unfortunately, this left the bonnet looking worse than before, with visible damage to the paintwork. I expected my vehicle to be handled with due care and returned in the same condition it was received. This experience showed a lack of care and attention to detail, which is disappointing for a professional parking service