JH
James H

1 reviews | Active since Aug 2019

03 Aug 2019, 21:45

Cannot recommend, find another service provider.

Dismal service. Speeds were nowhere near what I was paying for, had constant connection issues. Was constantly ignored by the support staff and had support tickets closed without resolution or even contacting me. Was forced to terminate the contract early as the service was so poor.

0
Replies (1)
Herotel Airband
Herotel Airband's reply05 Aug 2019, 07:58
Official
Good morning James H.

We're sorry to hear about your experience with our company.  We pride ourselves with the good service however from your email I see that something has gone wrong.  We will investigate this, and make sure we better this situation, going forward.  Kind Regards Airband Connect