CP
Cecil P

1 reviews | Active since Jun 2012

24 Jul 2020, 17:52

Airband 0/10.....

I have been with Airband for 2yrs + But sad to say today made up my mind to look elsewhere

I cannot believe an area, always mine can go down and the Customer must phone repeatedly. And we talking full day. A so called Mngr was gonna call back, geez no way Home Affairs is more efficient

Very sad to publish this Negative comment but enough. I just cannot believe this pathetic service, and it is not just today. Not long ago a Tech answered my mail 2days later... Today wasn't even given a Ref nr...

One would think the current state, we all need to do our best. I am NOT trying to watch movies, I have Internet for business reasons. And You Airband is paid every month in full on time.

Bad, poor 0/10 Herotel Airband....

0
Replies (1)
Herotel Airband
Herotel Airband's reply19 Aug 2020, 09:14
Official
Hi Cecil,
We are sorry to read your message.  We would like to assist you with your query.  Please could you email *********** as soon as possible so we can assist you.  Hoping to hear from you soon. 

Best regards,