PB
Pieter B

1 reviews | Active since Apr 2019

11 Apr 2019, 13:40

Verry bad experience with air mauritius

To whom it may concern

We had a flight from mauritius on sunday back to Cape Town. At check-in and bag drop, they told us that there is a 2 hour delay on the flight back to Cape Town and that was bearable, the flight should be ********** 17h30 come and we waited @ gate for boarding and there was no plane in sight. They once again delayed it to 19h30. 19h30 come and go and they canceled the flight past 8. In meantime they gave us a meal voucher from a stall in airport - wich they could've leave as the burger was drier than the sahara desert and the coke was warm. After all the drama through passport control and health etc. the lady of air mauritius "booked" us a hotel. We then got on a verry old bus without ac or anything like that we were on our way to the hotel. On arrival the reception didn't know anything of us sleeping the night there. That was around 23h00. We then gone to hotel to hotel and at last we got a hotel to sleep. We got a meal(all the leftovers as the dinner was finished). Me and my wife should've be in Cape town on monday morning 09h00 at a specialist wich we confirmed 2 months ago as he is full till end of may. So we missed the appointment. We also have to arrange for travel, as the people that would fetch us on Sunday, worked on monday and once again we paid the people for diesel as we are 380km from the airport. It was the first time traveling outside SA and definitely the last as for all the drama with your guys. The worst of all this was to hear that the plane we are flying, was standing with breakdown in delhi from saterday morning-why let us go through all this?

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