NPS Score
-60
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Air Mauritius
How is Air Mauritius rated on Hellopeter?
Hellopeter has tracked Air Mauritius across 57 reviews. Air Mauritius hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Air Mauritius? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2014
Damage luggage bag not refunded
Still my damage luggage bag has not been sorted. Am back in South Africa
1 reviews | Active since May 2014
Damage luggage bag not refunded
Still my damage luggage bag has not been sorted. Am back in South Africa
1 reviews | Active since May 2014
Broken luggage
Broken luggage Will not recommend any one 2 Bag has not been replaced
1 reviews | Active since May 2014
Broken luggage
Broken luggage Will not recommend any one 2 Bag has not been replaced
1 reviews | Active since May 2014
broken luggage at the airport travelling via air Mauritius
Travel from Capetown to Mauritius On arrival in Mauritius, my bag was broken in , did have another bag in the first bag, both bags was broken in, 1 bag they broke the zip and the second bag they broke the lock , now they want to pay me peanuts for replacement, which will not be able to purchase 2 bags
1 reviews | Active since May 2014
broken luggage at the airport travelling via air Mauritius
Travel from Capetown to Mauritius On arrival in Mauritius, my bag was broken in , did have another bag in the first bag, both bags was broken in, 1 bag they broke the zip and the second bag they broke the lock , now they want to pay me peanuts for replacement, which will not be able to purchase 2 bags
1 reviews | Active since Apr 2018
Airline hasn't Honoured my Seating Reservation and has still not refunded me
It has been 3 weeks that has passed since my flight and I had paid for reserved seating during the online check in process. The airline took my money and did not honour my seat reservations. I have contacted the airline on numerous occasions over email and logged a query on their website. No one is assisting me with my refund to date. Terrible customer service experience - as I am still waiting for my refund - CAS-387999-C1C3V2. I will have to get my bank and lawyer involved if they end up not assisting.
1 reviews | Active since Apr 2018
Airline hasn't Honoured my Seating Reservation and has still not refunded me
It has been 3 weeks that has passed since my flight and I had paid for reserved seating during the online check in process. The airline took my money and did not honour my seat reservations. I have contacted the airline on numerous occasions over email and logged a query on their website. No one is assisting me with my refund to date. Terrible customer service experience - as I am still waiting for my refund - CAS-387999-C1C3V2. I will have to get my bank and lawyer involved if they end up not assisting.