1 reviews | Active since Jul 2011
HIGHLY FRUSTRATED with AIR Mauritius!!!
We are appalled at the level of service displayed for a trip that we booked to Mauritius.The trip was booked via a travel agent -Christine of Time To Travel, in connection with the Holiday Factory.The flight has been subsequently cancelled by Air Mauritius and we were not informed about this neither by the agent or the holiday factory. We have been put onto a different flight that we are not happy with and it seems that no one is bothered as the airlines can do as they please! Surely Air Mauritius should give clients notification of this in advance and allow the client to choose an alternate flight Suitable or allow them to cancel if need be without paying the full fees. Is there no regulator therefore the airlines do as they Want? This is really unacceptable and we just have to go with whatever is dictated to us by Air Mauritius.<br> <br>
