Still waiting for our fibre to be reinstalled

Item: AIR BROADBAND
Rating: 1
Author: Laré Wilson

We have been waiting for fibre reinstallation in our new home since the third of February. My husband went to their offices in order to sort out business as they were irresponsive on email. We still dont have a date when reinstallation will take place..I am a working student busy with my BML degree and my classes start this week...I need WiFi to compile my research!

My husband has been with the company for years...it ridiculous

Helpful (0)

Replies (3)

AIR BROADBAND's replyOfficial

14 Feb 2020, 10:34

Good day, Please provide us with the account holder details so that we can solve this matter. We apologize for the inconvenience caused.

Monique
Air Broadband Support
051 347 000

AIR BROADBAND's reply14 Feb 2020, 10:34

Official

Good day, Please provide us with the account holder details so that we can solve this matter. We apologize for the inconvenience caused.

Monique
Air Broadband Support
051 347 000

Laré Wilson's updateReviewer Update

16 Feb 2020, 12:34

Acc holder code: ACC2771
Acc holder name: James Wilson
Contact details: ***

Laré Wilson's update16 Feb 2020, 12:34

Reviewer Update

Acc holder code: ACC2771
Acc holder name: James Wilson
Contact details: ***

AIR BROADBAND's replyOfficial

16 Feb 2020, 12:50

Thank you so much. Please note that I will take it up tomorrow morning to find out what the problem is and why it is taking so long.

Kind regards
Monique
Air Broadband
***

AIR BROADBAND's reply16 Feb 2020, 12:50

Official

Thank you so much. Please note that I will take it up tomorrow morning to find out what the problem is and why it is taking so long.

Kind regards
Monique
Air Broadband
***