NM
Nathi M

1 reviews | Active since Apr 2014

21 Jul 2019, 18:41

Poor service and constant frustration

Worst service. Everyday even twice a day there is loss of connectivity. All the time it’s power outage at the Brandkop tower, and all the time it’s the same automated message notification. It’s pretty obvious that there is an issues with their towers or power supply but there seem to be no will to attend to this and rather all the time it’s excuses. I would never recommend this to anyone who depends on internet connectivity for work or devices because it’s a daily frustration. I can’t wait to ditch this provider as soon as my complex has an alternative supplier.

0
Replies (4)
AIR BROADBAND
AIR BROADBAND's reply14 Feb 2020, 08:37
Official
Good day, please advise whether you are still an Air Broadband client & if we can assist with the problem?

Monique
Air Broadband Support
***
NM
Nathi M's update09 Oct 2020, 11:17
Reviewer Update
I m still a client and your service interruption is still horrible. Can even reliably work from home anymore with random network cuts and slow speeds. And the warnings of service interruption only come delayed. No man
AIR BROADBAND
AIR BROADBAND's reply09 Oct 2020, 11:53
Official
Dear client, 
Please provide us with your account number so that we can assist you with your problem?

Thank you
Kind regards
Air Broadband
NM
Nathi M's update09 Oct 2020, 12:38
Reviewer Update
E Mkhize
ACC3350