aha The Rex Hotel
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
aha The Rex Hotel
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Dec '25 - Sep '26
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Recent reviews (1)
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Lauren H
1 reviews | Active since Feb 2020
15 Dec 2025, 11:47
Theft at the Rex Knysna
Never stay here. This hotel has terrible guest hospitality. My wedding band, engagement ring, and earrings were ****** from my hotel room. The lacklustre responsiveness of the staff was unbelievable. I have been gaslit by the manager saying I misplaced it elsewhere. This has been beyond infuriating. I have clear recall of where I placed it in the room and when I returned after I realised I didn’t have it with me all the items were gone. I did not misplace items that are so precious to me. It was an extremely traumatising experience. Even on the day i felt as if they didn’t believe me and I couldn’t shake why I was being treated that way. I reported it to the police to investigate the matter. I am beyond disgusted.
Helpful (0)
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Lauren H
1 reviews | Active since Feb 2020
15 Dec 2025, 11:47
Theft at the Rex Knysna
Never stay here. This hotel has terrible guest hospitality. My wedding band, engagement ring, and earrings were ****** from my hotel room. The lacklustre responsiveness of the staff was unbelievable. I have been gaslit by the manager saying I misplaced it elsewhere. This has been beyond infuriating. I have clear recall of where I placed it in the room and when I returned after I realised I didn’t have it with me all the items were gone. I did not misplace items that are so precious to me. It was an extremely traumatising experience. Even on the day i felt as if they didn’t believe me and I couldn’t shake why I was being treated that way. I reported it to the police to investigate the matter. I am beyond disgusted.
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Replies (0)