1 reviews | Active since Feb 2025
Worst after sales customer service.
On the 05th of February i received a call from Afrizon, they offered me a contract for a phone, data and airtime package at a fixed monthly rate. I agreed and I was sent a debicheck to approve. Data was loaded on my current sim however I was told that the handset and airtime sim will be delivered by DSV in less than 5 days. I haven't received my handset and sim and when I call the number I was given, there is no answer. I went to MTN to query about this and MTN told me that Afrizon is a 3rd party company and I should query directly with them. I have been trying everyday to call the *** number but there is no answer. This is the lowest level of customer service to a point that I am starting to believe I have been ****med.
Could you please email us your contact number and a convenient time we can call you to ***. Please use reference number HP004 in the subject. Our customer care team will reach out to you as soon as possible to assist further.Thank you for bringing this to our attention.
The Afrizon Team.
Could you please email us your contact number and a convenient time we can call you to ***. Please use reference number HP004 in the subject. Our customer care team will reach out to you as soon as possible to assist further.Thank you for bringing this to our attention.
The Afrizon Team.
