HH
Holdah H

1 reviews | Active since Aug 2023

20 Jan 2025, 16:39

Unhappy

I was called on the 13th of January 2025 I took the contract under them under Mtn line, they delivered 2 wrong phones. Now when You call the *** no the lady is so rude she just puts you on the other line where you hold until the line cuts off, I went yo mtn Middelburg mall they say they can't assist we should never take phones online. I took the phone since they said they were from mtn. I can't tell who is more rude afrizon or Mtn South Africa.

0
Replies (1)
Afrizon Telecommunications
Afrizon Telecommunications's reply05 May 2025, 16:07
Official
Hi Holdah, we're very sorry to hear about your experience and truly apologize for the inconvenience caused. We take your concerns seriously and would like to address these issues raised.

Could you please email us your contact number and a convenient time we can call you to ***. Please use reference number HP005 in the subject.  Our customer care team will reach out to you as soon as possible to assist further.
Thank you for bringing this to our attention.

The Afrizon Team.