Afrizon/ Vodacom mess!

I app**** for a Vodacom contract through Afrizon over 3 weeks ago, the contract was approved and told to wait for a call from the confirmation department. The confirmation department called me twice even to confirm my order 2 weeks ago and told that RAM would contact me regarding my delivery. Today I call trying to find out what's taking so long only to find that my order has been cancelled and the reason was "CUSTOMER REQUEST". I did not request any cancellation of my order. Now I can't apply for another contract until after 3 months because of something that was not my fault. If need be, calls between me and Afrizon need to be listened to to verify what I'm saying. I app**** for the contract because I need a phone and this is a total inconvenience. Spoke to Lebohang now and told me that she'd have Phumzile the lady that did the quote to contact me, I am writing this as I wait for the call as this is now urgent.